System Analyst in Orlando, FL

Microsoft Intune and JAMF workplace experience required

Required

• Administer desktop systems to ensure their continued operations through physical inspection and proactive
review
• Identify and solve any problems that affect desktop systems
• Respond to requests and incidents in the designated queue of the problem management system
• Coordinate support and repair efforts with vendors and on-site personnel
• Implement new desktop systems according to documented plans and published change control processes
• Develop recommendations for enhancing approaches for support services
• Develop and manage effective working relationships with other departments, groups and personnel
• Provide a minimum of weekly status report updates for current projects

Minimum Qualifications:
Bachelor’s degree in computer science, information systems, or business; or equivalent combination of education and relevant experience

·         Five years of Microsoft Office 2016 experience preferred

·         Five years of desktop systems support experience

·         Five years set up, configuration, and support of specific desktop

·         systems including Microsoft Windows and Apple operating systems

·         Five years of experience with Microsoft Intune and JAMF workplace

·         management tools required

·         Five years of experience with software image creation and

·         maintenance (including PC and Apple computers) required

·         Five years of experience with mobile device management (i.e. Apple

·         TV, iPads, etc.) required

·         Five years of experience with Windows PowerShell, CLI, Apple CLI,

·         and scripting required

·         Five years of experience with Windows Deployment Services and

·         Microsoft Deployment Tools preferred

·         Five years of knowledge of on-premises Active Directory, Azure Active

·         Directory, and O365 Administration required

·         Five years of knowledge of audio/video products, tele/video conferencing equipment preferred

·         Five years of ability to perform root cause analysis