Finetune, improve, and support Active Directory, Azure Active Directory, Entra ID, Microsoft Identity Manager, and Privileged Identity Management within the organization
Facilitate and support IAM integration to business applications and third parties, including Signal Sign-On enablement and management, including developing integrations
Perform regular patching and hardening for the IAM infrastructure
Develop automation and integrations to ensure efficient operations
Develop and maintain documentation such as processes and standard operating procedures for the IAM domain
Lead IT Orchestration throughout Cloud Services IT
Develop integrations and programs to help align and improve tool capabilities from ITSM, Patching, CI
Collaborate with other application development team members on integration opportunities
Be the subject matter expert in the Signode design of our next-generation IT IAM and Cloud Services Automation
Engage with and advise stakeholders within the business and IT on Identity and Access Management to IT Automation best practices
Identify and champion opportunities for IT Automation services that add value to the business and reduce the risk to the organization; you will be the subject matter expert in all orchestration and IAM principles and technologies
Areas of responsibility include automating processes and documenting SOP instructions for the Operations team on account onboarding, account termination, account modifications, access and e-mail group management, and computer onboarding and offboarding management interlinked to the device asset lifecycle standard
Implements connection services between Directory Services and HR (Dayforce, Concur, etc.) and App Teams (AX, D365, Cloud Services, etc.)
Drafts and maintains the standards around the products of ownership
Actively engages in the change management process, understanding the risk and impact of any changes to our underlying customer base
Ensures all systems under ownership are stable, secure, and well-maintained
Proposes new ideas to simplify, standardize, and strategically align with the corporate goal of One Signode and better supportability
Acts responsibly in the management of operational costs
Creates development plan for short, medium, and long-term goals to achieve strategic objectives
Ensuring department objectives are met by regularly interacting across functional areas, including senior management or executives as needed
Accountable for implementing SOX-compliant changes following the change management process defined to provide governance of Infrastructure Operations
Participates in SOX audits, working closely with various supporting departments
Remain current on industry trends and strategic development in technology
Adheres to Service Level Agreements (SLAs)
Qualifications
Bachelors or Master’s Degree in Information Systems, Information Technology, Computer Science, or Engineering or equivalent work experience
6+ years in a hands-on Identity Management technology role or similar equivalence
The ideal candidate will have 5+ years in hands-on development with the following languages (SQL, Powershell, VBScript, Active Server Pages, Lotus Script, Formula, Dynamic HTML, Cascading Style Sheets, Javascript, JQuery, Node.js, JSON, XML)
Additional programming or scripting languages a plus (Python, Java, C, C++, Perl)
Certifications in Azure, Microsoft, Identity Management, Programming, or Orchestration are a plus
Proficient at managing Active Directory and Azure Active Directory environments
Versed with ITIL and ISO best practices and the implementation of such practices in the Identity space
Proven ability to successfully participate on a globally diverse team and achieve collective goals and objectives
Experience with automation of processes
Strong understanding of Identity within Cloud Environment (Azure) and Private Cloud (SaaS) environments
Articulate advanced technical concepts (written and oral) to customers, peers, and management with minimal oversight
Responsible for assessing and recognizing environmental risks to the company and notifying management if such cases should arise
Experience in managing outside vendors who serve outsourced roles in the department
Demonstrates knowledge of Enterprise Architecture principles and best practices
Some travel is required
Personal Attributes
Fluent in English, both written and oral. Other languages are a plus in our global company
Possesses analytical and troubleshooting skills to diagnose network issues
Self-motivated individual with ambitions for growth
Team player who works well in a multi-faceted, diverse team
Strong interpersonal skills to facilitate the implementation of efficient business processes
